PRIVACY POLICY

TIMELESS WATCHES KFT.

PRIVACY POLICY

Effective Date: 15th of June, 2026

1. DATA CONTROLLER

1.1. The controller responsible for the processing of personal data is:

Timeless Watches Kft.

Registered Office: 1061 Budapest, Jókai tér 3, Hungary

Company Registration Number: 01-09-439178

Tax Number: 27185588-2-42

Website: www.timelessbdpst.com

Email: info@timelessbdpst.net

Telephone: +36 30 733 1106

1.2. References to “Timeless Watches”, “Company”, “we”, “our” or “us” refer to Timeless Watches Kft.

2. PURPOSE OF THIS POLICY

2.1. This Privacy Policy explains how Timeless Watches Kft. collects, uses, stores, shares and protects personal data.

2.2. This Policy applies to:

  • visitors of the Website;
  • customers;
  • prospective customers;
  • persons contacting Timeless Watches Kft.;
  • persons participating in transactions with Timeless Watches Kft.

3. CATEGORIES OF PERSONAL DATA

3.1. Timeless Watches Kft. may collect and process the following categories of personal data:

Identity Data

  • full name;
  • billing name;
  • shipping recipient name;
  • company name (where applicable).

Contact Data

  • email address;
  • telephone number;
  • billing address;
  • shipping address.

Transaction Data

  • order details;
  • purchase history;
  • invoice information;
  • payment confirmations;
  • shipping information;
  • warranty information.

Technical Data

  • IP address;
  • browser type;
  • operating system;
  • device information;
  • website usage information.

Communication Data

  • emails;
  • messages;
  • customer service communications;
  • warranty correspondence;
  • authenticity inquiries.

Verification Data

  • identity verification documents;
  • proof of address;
  • transaction verification information;

where reasonably required for fraud prevention or legal compliance.

4. PURPOSES OF PROCESSING

4.1. Personal data may be processed for:

  • order fulfillment;
  • customer service;
  • warranty administration;
  • authenticity verification;
  • fraud prevention;
  • payment processing;
  • invoicing;
  • shipping and delivery;
  • legal compliance;
  • website analytics;
  • dispute resolution;
  • defense of legal claims;
  • protection of legitimate business interests.

5. LEGAL BASIS FOR PROCESSING

5.1. Personal data may be processed on one or more of the following legal bases:

  • performance of a contract;
  • compliance with legal obligations;
  • legitimate interests;
  • consent, where required by law.

5.2. Legitimate interests may include:

  • fraud prevention;
  • transaction verification;
  • business administration;
  • customer service;
  • defense of legal claims;
  • protection of company property and rights.

6. PAYMENT PROCESSING

6.1. Payments may be processed through Stripe and other payment providers utilized by Timeless Watches Kft.

6.2. Payment card information is processed directly by the payment provider and is not stored by Timeless Watches Kft.

6.3. Timeless Watches Kft. receives only information reasonably necessary to:

  • verify payment;
  • fulfill orders;
  • investigate disputes;
  • comply with legal obligations.

7. INVOICING AND ACCOUNTING

7.1. Invoice generation and accounting functions may be performed using Billingo and other accounting service providers.

7.2. Personal data required by Hungarian accounting and tax legislation may be transmitted to such providers.

7.3. Accounting records shall be retained for the period required by applicable law.

8. SHIPPING AND DELIVERY

8.1. Personal data may be shared with logistics providers for shipment and delivery purposes.

8.2. Such information may include:

  • recipient name;
  • shipping address;
  • telephone number;
  • email address.

8.3. Logistics providers may include:

  • FedEx;
  • UPS;
  • DHL;
  • other professional logistics providers.

9. WEBSITE ANALYTICS

9.1. Timeless Watches Kft. uses Google Analytics to better understand website usage and improve user experience.

9.2. Google Analytics may collect information regarding:

  • device type;
  • browser type;
  • approximate location;
  • website interactions;
  • session activity.

9.3. Google Analytics data is processed in accordance with Google’s own privacy practices.

10. FRAUD PREVENTION

10.1. Timeless Watches Kft. may process personal data for:

  • fraud prevention;
  • transaction verification;
  • risk assessment;
  • protection against chargebacks;
  • protection against identity theft.

10.2. Where appropriate, Customers may be asked to provide additional verification information.

11. HIGH-VALUE TRANSACTION VERIFICATION

11.1. Due to the nature and value of certain Products offered by Timeless Watches Kft., additional verification measures may be required.

11.2. Timeless Watches Kft. may request reasonable identity verification documentation where necessary to:

  • prevent fraud;
  • verify payment authorization;
  • verify customer identity;
  • comply with legal obligations;
  • protect legitimate business interests.

11.3. Verification measures may include requests for:

  • government-issued identification;
  • proof of address;
  • payment verification documentation;
  • billing information confirmation.

11.4. Failure to provide requested verification information may result in cancellation of an Order or refusal of shipment.

12. CHARGEBACK PREVENTION AND LEGAL CLAIMS

12.1. Timeless Watches Kft. may retain and process information relating to transactions for the purpose of establishing, exercising or defending legal claims.

12.2. Such information may include:

  • order records;
  • invoices;
  • shipment records;
  • delivery confirmations;
  • customer communications;
  • payment confirmations;
  • warranty records;
  • authenticity records;
  • verification records.

12.3. Information may be used in connection with:

  • payment disputes;
  • chargebacks;
  • fraud investigations;
  • authenticity disputes;
  • warranty disputes;
  • customs disputes;
  • legal proceedings;
  • regulatory investigations.

12.4. Processing under this section is based upon the legitimate interests of Timeless Watches Kft. in protecting its legal rights.

13. AUTHENTICATION RECORDS

13.1. Timeless Watches Kft. may maintain records relating to authentication and identification of Products.

13.2. Such records may include:

  • photographs;
  • serial numbers;
  • movement numbers;
  • condition reports;
  • authentication notes;
  • provenance information;
  • correspondence relating to authenticity.

13.3. Such information may be retained for:

  • fraud prevention;
  • warranty administration;
  • authenticity verification;
  • dispute resolution;
  • defense of legal claims.

14. INTERNATIONAL DATA TRANSFERS

14.1. Certain service providers may process data outside Hungary or the European Economic Area.

14.2. Where such transfers occur, Timeless Watches Kft. shall take commercially reasonable steps to ensure an appropriate level of protection in accordance with applicable law.

15. DATA RETENTION

15.1. Personal data shall be retained only for as long as reasonably necessary to:

  • perform contractual obligations;
  • comply with legal requirements;
  • resolve disputes;
  • enforce agreements;
  • defend legal claims.

15.2. Certain accounting and tax records may be retained for periods required by law.

16. DATA SUBJECT RIGHTS

16.1. Subject to applicable law, individuals may have the right to:

  • access personal data;
  • correct inaccurate data;
  • request deletion;
  • restrict processing;
  • object to processing;
  • receive data portability;
  • withdraw consent where processing is based on consent.

17. EXERCISING RIGHTS

17.1. Requests relating to personal data may be submitted to:

info@timelessbdpst.net

17.2. Timeless Watches Kft. may request reasonable proof of identity before fulfilling requests.

18. COMPLAINTS

18.1. Individuals may lodge complaints with the competent supervisory authority.

National Authority for Data Protection and Freedom of Information (NAIH)

Address: 1055 Budapest, Falk Miksa utca 9–11

Website: www.naih.hu

19. DATA SECURITY

19.1. Timeless Watches Kft. implements commercially reasonable technical and organizational measures designed to protect personal data against:

  • unauthorized access;
  • disclosure;
  • alteration;
  • destruction;
  • accidental loss.

19.2. No electronic transmission or storage system can be guaranteed to be completely secure.

20. POLICY CHANGES

20.1. Timeless Watches Kft. reserves the right to amend this Privacy Policy from time to time.

20.2. The most current version shall be published on the Website.

21. CONTACT

For privacy-related questions, please contact:

Timeless Watches Kft.

Email: info@timelessbdpst.net

Website: www.timelessbdpst.com

Telephone: +36 30 733 1106

22. INTERPRETATION

22.1. This Privacy Policy shall be interpreted together with:

  • Terms and Conditions;
  • Cookie Policy.

22.2. In the event of conflict, mandatory provisions of applicable law shall prevail.

22.3. In the event of any discrepancy between language versions, the Hungarian version shall prevail.

END OF DOCUMENT